Terms & Conditions
How to place an order
Ordering with us is easy!
- Simply choose the product(s) you would like to purchase and click “ADD
TO CART” symbol.
- Shop memorizes those items you have put into your virtual basket, so
you may continue browsing the shop and choosing what you need.
- After you have completed your selection, proceed to checkout by
clicking on basket symbol. Easy instructions will guide you through shipping
and payment process.
Shipping methods
We offer the following shipping methods to our customers:
- Registered Mail (tracking number provided)
- Courier (by special request)
Parcel tracking
After shipping your order TTMode.com will provide you a tracking number.
You may track your parcel at www.upu.int/en/the-upu/member-countries.html
Shipping Policy
Shipping
charge of €9.90 will be added to orders.
Shipping Large Items
Shipping
charges for large items as tables, nets, scorers, etc., will be quoted upon
request.
Delivery
We ship your ordered items within 24 hours after receiving your payment from our warehouse in Vilnius, Lithuania via Lithuanian Mail.
For standard delivery to happen it takes:
- 5-7 business
days Europe
- 7-12 business days Worldwide
Payment
We accept our
customer payments through Visa, MasterCard, Paypal, Paysera, WebMoney, cashU, Safety Pay and
other payment systems.
Privacy and Security
All payment and credit card data is secured by the most sophisticated SSL security certificates and hardware and software solutions provided by Paysera.com or Paypal.com.
Payments transactions are always transferred to a safe portal – Paysera.com. Credit card data is entered and saved into the data base of Paysera.com. TTMode.com has no access to credit card or account data.
The personal data of our customers is used only for delivery of purchased products. To protect confidentiality we do not share or sell information to other parts.
Order
Processing
All
orders are processed within one business day.
Return
Policy
TTMode.com wants you to be completely satisfied that your order meets your expectations. If for any reason you are not satisfied with your purchase, you are entitled to a refund (except shipping/delivery costs), exchange, or store credit within 15 days of purchase. Returns must be unworn, in their original unaltered packaging, including all labels and tags.
- Blades must
be in a box, unused and cannot have any scrapes or glue on surface. Blade boxes must not have tape or any other shipping labels on them.
- Rubbers must
be sealed in an original package.
- Shoes must
be in original condition, must not be worn, must include the original, undamaged packaging. You may use the same box your shoes were shipped in to
return. Do not place any shipping labels or tape on the manufacturer’s
shoe box.
- Clothing items
must be returned clean, unworn and unwashed with the original tags attached.
- Bags, accessories must
be returned unused with their original packaging and labels.
- Special
Offers and custom made bats cannot be returned.
TTMode.com will refuse items returned in unsalable condition.
Before returning any item(s), please inform us in advance by e-mail info@ttmode.com.
Shipping cost is not refunded.
In case of product exchange TTMode.com will not charge you any delivery cost for a new purchase.
Return Adress
You will be responsible for the items(s) until they
reach us. Please send your return(s) to us at the following address:
TTMode/PHYXIUS, Medeinos st. 19-96, Vilnius
LT-06136, Lithuania