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+370 699 29040
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Terms and Conditions

Seller

The online shop TTMode.com (www.ttmode.com) is operated by UAB PHYXIUS (PHYXIUS, JSC), company code 300525816, VAT code LT100003160312, address Laisvės pr. 71B, 07189 Vilnius, Lithuania. E-mail: info@ttmode.com, telephone: +370 699 29040.

How to place an order

 

Ordering with us is easy!

 

  • Simply choose the product(s) you would like to purchase and click “ADD TO CART” symbol.
  • Shop memorizes those items you have put into your virtual basket, so you may continue browsing the shop and choosing what you need.
  • After you have completed your selection, proceed to checkout by clicking on basket symbol. Easy instructions will guide you through shipping and payment process.

 

Shipping methods

 

We offer the following shipping methods to our customers:


  • Registered Mail (tracking number provided)
  • Courier (by special request)

 

Parcel tracking

 

After shipping your order TTMode.com will provide you a tracking number.

You may track your parcel at www.upu.int/en/the-upu/member-countries.html

 

Shipping Policy

 

Shipping charge of 2,5 - 9.90€ will be added to orders.

 

Shipping Large Items

 

Shipping charges for large items as tables, nets, scorers, etc., will be quoted upon request.

 

Delivery

 

We ship your ordered  items within 24 hours after receiving your payment  from our warehouse in Vilnius, Lithuania  via Lithuanian Mail.


For standard delivery to happen it takes:


  • 1-2 business days Lithuania
  • 1-3 business days Baltics
  • 5-7 business days Europe
  • 7-12 business days Worldwide

 Delivery time with Courier is 3-5 days worldwide.


Payment

 

We accept our customer payments through Visa, MasterCard and other payment cards. Card payments are processed securely by Montonio.

 

Privacy and Security

 

All payment and credit card data is secured by the most sophisticated SSL security certificates and hardware and software solutions provided by Montonio.com.


Payments transactions are always transferred to a safe portal – Montonio.com. Credit card data is entered and saved into the data base of Montonio.com. TTMode.com has no access to credit card or account data.


The personal data of our customers is used only for delivery of purchased products.  To protect confidentiality we do not share or sell information to other parts.

 

Order Processing

 

All orders are processed within one business day.

 

Return Policy

 

TTMode.com wants you to be completely satisfied that your order meets your expectations. If for any reason you are not satisfied with your purchase, you are entitled to a refund (except shipping/delivery costs), exchange, or store credit within 15 days of purchase. Returns must be unworn, in their original unaltered packaging, including all labels and tags.  


  • Blades must be in a box, unused and cannot have any scrapes or glue on surface. Blade boxes must not have tape or any other shipping labels on them.
  • Rubbers must be sealed in an original package.
  • Shoes must be in original condition, must not be worn, must include the original, undamaged packaging. You may use the same box your shoes were shipped in to return. Do not place any shipping labels or tape on the manufacturer’s shoe box.
  • Clothing items must be returned clean, unworn and unwashed with the original tags attached.
  • Bags, accessories must be returned unused with their original packaging and labels.
  • Special Offers and custom made bats cannot be returned.

TTMode.com will refuse items returned in unsalable condition.

Before returning any item(s), please inform us in advance by e-mail info@ttmode.com.

Shipping cost is not refunded.

In case of product exchange TTMode.com will not charge you any delivery cost for a new purchase.


Return Address

 

You will be responsible for the items(s) until they reach us. Please send your return(s) to us at the following address:

 

TTMode.com/PHYXIUS
Laisves 71B, Vilnius LT-07189, Lithuania

 

Right of withdrawal (consumers in the EU)

If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the goods (for an order of several goods delivered separately, the last of them).

To exercise the right of withdrawal, you must inform us (UAB PHYXIUS, Laisvės pr. 71B, 07189 Vilnius, Lithuania, info@ttmode.com, +370 699 29040) of your decision to withdraw by an unequivocal statement, for example an e-mail to info@ttmode.com. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your notice before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (except supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal. You will have to bear the direct cost of returning the goods, unless agreed otherwise. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form (complete and return this form only if you wish to withdraw from the contract):

To: UAB PHYXIUS (TTMode.com), Laisvės pr. 71B, 07189 Vilnius, Lithuania, info@ttmode.com
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: ____
Ordered on / received on: ____
Order number: ____
Name of consumer(s): ____
Address of consumer(s): ____
Signature of consumer(s) (only if this form is notified on paper): ____
Date: ____